Klamath Falls DHS Office

Situated on a former lumber company site, the new facility for Oregon’s DHS will be a three-story office building that co-locates three separate departments providing services for the City of Klamath Falls community: Child Welfare, Self Sufficiency, and Aging & People with Disabilities. When complete, the complex will provide office and administrative work environments for over 300 staff.

Program requirements are unique to each department, so early visioning exercises helped the design team plan the building to maximize efficiency, adaptability, and function. Security concerns also impacted many design decisions, taking into account issues such as visual and auditory privacy, accessibility, and information flow. Offices for District 11 management staff as well as a conference and training center were also included in this program.

Critical to the success of the project was the desire to make the facility feel as welcoming and friendly as possible. The decision to maximize views and natural light, and provide clear circulation paths throughout the building, helps the public navigate the process and communicates a feeling of accessibility.